Frequently Asked Questions

The repair prices are on our pricing section, if your phone isn’t listed then you can call/talk to us via chat tool for a quote. Once you are happy for a quote you can drop the phone to One Stop Repairs Store in Wellington on 189 Featherston Street, in Wellington Central. We will call you to inform once the phone is ready for the pick up. You can pay via Cash/Card at our store.

You can drop the phone at our Wellington Phone Repair Office located on 189, Featherston Street Wellington. If you are unable to drop the phone you can also courier to us at the same address.

In most cases we can fix the phone same day and have it to you, for some reason if we are not able to due to stock availability etc it could take upto a day to have it fixed. We will communicate this to you when you come to drop the phone/send via courier at our store.

If you are not sure what is the issue with your phone we can investigate it for you for $30 and provide you the quote. If you wish to proceed with the quote we will waive off the $30.00.

You can pay for the repair via Cash/Card. If you are unable to pick up the phone you can also pay via online bank transfer.

At One Stop Repairs we take the privacy very seriously and we will do our best to make sure there is not any data lost during the repair but we cannot take any guarantee for the same.

Yes, we will provide you with a repair certificate if needed for the insurance purpose with an extra fee.

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